THE RENTAL GIRL

"I'm a landlord in the South Bay, and I've been working with The Rental Girl for the last two years. Both times The Rental Girl rented my condo well within the first 30 days of listing it. More importantly, she found well qualified tenants that have been a pleasure to assist.

The Rental Girl is very attentive to every detail throughout the rental process. If you need to rent your condo or house, I highly recommend that you contact the Rental Girl to reduce your stress and provide an excellent customer service to your tenants."

— Michael S.

"I recently had the great pleasure of working with Julie Serber!

As a Landlord I have had many experiences over the years working with different rental agencies and various individuals, none of which compare to the delightful journey I had recently while working with Julie.

From the moment I contacted The Rental Girl, and she became my agent, I looked forward to our contacts, whether they were by phone, via texts or in person.

Julie was always responsive in the most timely fashion when I had any inquiries. She was extremely thorough in everything she did from background checks to providing me with instant information and feedback at every step. This, make me feel as though I was involved in the entire process, although she was doing all of the work.

Julie's level of knowledge in what she does combined with her confident personality made the entire "rental process" seem so simple. Her constant and infectious smile felt like I was meeting with a friend rather than conducting a business transaction. Julie made the entire "Rental Journey" enjoyable for me as well as for my new tenants.

The entire process took two weeks. I'm happy to say that thanks to Julie I have marvelous new renters!"

— Dr. Alice O.

"Julie has helped us rent our house in Burbank, twice now. Julie is extremely responsive, very helpful and goes above and beyond to get the job done! We rented our house in CA without being in CA and that would not have been possible without Rental Girl!
Landlord or renters, I would totally recommend going through them.."

— Sony M.

"I manage properties for myself and my family, and typically find tenants to fill the units myself. I was asked to take on 3 additional properties to manage. However, the units were further away, and I didn't have time to market the units, and do the due diligence on tenants myself. I had driven past office for The Rental Girl before, and I also heard one of their people (maybe the broker?) do an interview on public radio.

I was still hesitant about trusting someone else to market and find tenants for the units, but after doing a little bit of research through yelp, google, CA BRE (In good standing as of: 07/15/15 ), I decided to reach out to The Rental Girl to see how they could help.

The agent responsible for my area was Melissa (Missy). Missy happened to be out of the state at the time, but that didn't stop her from being professional and proactive. Another Rental Girl Agent (Julie), met me at the unit to discuss their process and take pictures of the unit for their marketing. During this meeting and walk though, Missy was fully involved through FaceTime. They explained how they market, the type of demand in the area, comps (already prepared!). Their professionalism gave me the confidence to sign a 60 day listing contract (60 days because it was 3 identical units).

As soon as I signed the listing agreement, and provided Missy with the details she needed, it was only a short time before applications started coming in. Missy did an amazing job throughout the entire process, compiling everything from the prospective tenants into an complete package before sending it to me. After I reviewed the applications, I would pick the top one or two applications to proceed with due diligence.

The level of due diligence blew my mind. I thought it would be a simple credit check and spot checking the references. They went above and beyond that. Missy was able to help me screen out applications that had conflicting information. For example, it seems that one applicant tried to pass off an old friend as a landlord reference. However, when things weren't adding up, Missy even pulled a title report and found that the "landlord" hadn't been actual owner of the property for quite a while. It seemed that the Tenant had listed his friend that owned the property at one point, but hadn't been the landlord for over a year.

After I had accepted a tenant, Missy coordinated all of the lease agreement signing. I have to admit, I wasn't always able to respond back to the lease discussions right away, but Missy was able to keep me on point and remind me of things that had to be reviewed and approved.

After the leases were signed (all through docusign), Missy was there to complete the walk-through, collect the initial deposit/rent, and deliver the keys to the new Tenant. In some cases I was able to be there, in some I wasn't, but either way, Missy was able to handle all of the details and arrangements.

After everything had settled down, Missy sent me a complete file on the tenant and lease agreement, it was organized and detailed with the full application, documentation, due diligence notes, and final lease agreement.

Missy was able to find tenants for all three units within the 60 day contract (I think the last tenant was in the final stages of lease discussions when it officially expired). Two of the units even rented for higher than I had planned for. I could not be happier with her work, and I highly recommend her."

— Seth H.

"I'm an extremely happy client. The Rental Girl found stellar candidates to lease my Santa Monica condo in less than two weeks! She's SO knowledgeable, professional and on top of her game! Moreover, she's tech savvy and all leasing documents were efficiently sourced and transmitted electronically. She is an absolute sweetheart to boot, and working with her was fun and easy. I'll gladly use her again!

Thanks for such an unequivocally positive experience!"

— Mercy C.

"Through a lot of hard work and even more luck my husband and I became the owners of a rental property. We had no idea how to market it, show it our even price it so through a referral we contacted The Rental Girl. She came and did a consult with us and we knew instantly we needed her on our team. She took care of every aspect of renting our home from start to finish from applications, credit checks, move in inspections, lease signing, etc and was always available for advice and guidance, even long after the home had been rented. Thank you for all your hard work and dedication, I hope to work with you again soon… hopefully not too soon :)"

— Briana K.

"I have used the services of The Rental Girls several times to rent my properties and one time to buy a property. I could not be more pleased with their services.

I have worked with more than one girl, to have my properties rented, and they all have the same dedication and professionalism. They always find great tenants, and in two occasions they did it within the first week the property was put on the market. They take care of the whole process from putting it on the market, showing the place, studying each case, and doing the move in. All this while keeping you posted and consulting with the owner. Each girl represents one area in town which makes her an expert in that area. I would never consider renting out my properties without the services of the Rental Girls. I highly recommend them.

When I was looking for a place to buy, the agent went out of her way to find the perfect place for me that matches me as a glove would. I could not be happier with the purchased property. For my next purchase they are the only choice I would consider to represent me.

Their services exceeded my expectation and I would never consider working with anyone else."

— Diana T.

"Just a note to tell you how wonderful it was to work with The Rental Girl. She helped rent my three bedroom apartment in a triplex in Echo Park. She was professional, kind, efficient, extremely prompt, and found me a lovely tenant. It is people like her that keep me coming back to the Rental Girl every time I have a vacant unit. She made the entire process easy and worry free. She truly is very good at what she does and I cannot recommend her enough. Thank you for having her on your team!

She made my life as a landlord much easier and hassle free which was exactly why I use a rental agency. She is a gem!"

— Katrina A.

"I would totally work with Julie Serber from The Rental Girl again. My guest house in Laurel Canyon was rented out four days after meeting with her. She found us great tenants and also rented it out at a price I was very happy with. Julie is easy to work with and I look forward to her finding my next tenant at another property I have coming up soon."

— Kristina G.

"I just started working with The rental Girls, and I must say I am 100 percent happy about her/their work; very professional, fast and safe. I would highly recommend it. Rental Girls in one word: GREAT."

— Sten H.

"I just started working with The rental Girls, and I must say I am 100 percent happy about her/their work; very professional, fast and safe. I would highly recommend it. Rental Girls in one word: GREAT."

— Sten H.

"I would totally work with Julie Serber from The Rental Girl again. My guest house in Laurel Canyon was rented out four days after meeting with her. She found us great tenants and also rented it out at a price I was very happy with. Julie is easy to work with and I look forward to her finding my next tenant at another property I have coming up soon."

— Kristina G.

"I have worked with The Rental Girl for the last 3 years and they are just amazing. As being the owner and landlord she does the hardest part of my job finding the perfect tenant. She shows the apartments, screens all the candidates, handles all the paperwork and getting the first months rent and deposit. This has made my life and job so much easier. I so am happy to have found The Rental Girl and the service they provide."

— Lori S.

"Thank you SO MUCH The Rental Girl! I will be honest... I was hesitant to use the Rental Girl services but I am SO GLAD I DID. You are so nice and so good at your job... you made this rather difficult task a breeze. I can't say enough nice things about you and the company."

— Mary N.

"She was top-notch -- knowledgable, helpful, efficient and on top of this project. Working with her was a pleasure. We would not hesitate to work with her again or recommend her. Thank you The Rental Girl."

— Bradley B.

"We have worked with The Rental Girl twice to rent our house in Echo Park, and couldn't be happier with the service she provides. In truth, I had to be persuaded by a wise friend that paying for the Rental Girl's services was worth it, but he was soooo right -- The Rental Girl saved us so much time and hassle, is extremely professional and pleasant -- worth every penny!"

— Julia T.

"This is the second I have used The Rental Girl to help me find a tenant. I have been thrilled with the level of service both times. Specifically, I appreciated her ability to help guide me as she sifted through the candidates to find the perfect tenant for my particular space. For the second time, I truly believe I have exactly the right tenant.

I cannot recommend The Rental Girl highly enough. They are the best at what they do and worth every penny."

— Rinat G.

"Julie was wonderful! From our first contact, she was thorough, professional, capable and enthusiastic. She always responded by text, phone or email to my questions and concerns. She considered pros and cons of potential tenants. She understood subtle nuances of this industry. She even advised regarding upgrades and remodeling. You'll be very happy you selected Julie and The Rental Girl!"

— Susan I.

"We had a 2 bed 2 bath condo rented out by Julie. Bar none, she was quick and responsive. We got the unit rented out within a month of signing with The Rental Girl. The process was painless and easy with Julie. We will be using The Rental Girl again when the tenants move on. Thanks for all your hard work."

— Kathy K.

"I oversee several rental properties for my family. This review is written from a landlord perspective.

Last month, I had two vacancies. One was a little too far away to be in The Rental Girl area. For that property, I hired a real estate agent, local to that area. In Los Angeles, I hired The Rental Girl. The results were like night and day. At the other property (Non-Rental Girl), they put up a sign, placed free ads and sat back and waited...and waited. The only contact I had with them was when they called me to ask if I would consider someone with bad credit, no job, but was supposed to be getting child support starting in 2 months. We ended up listing that property for sale (through a different Realtor).

For the Los Angeles property, I was considering 3 tenant placement services. One company that I was considering was a local Realtor that would only list the property in the Real Estate MLS system. He would have charged the same commission as The Rental Girl.

I was also considering a company that was half the cost of The Rental Girl. After further investigation, I realized that this half price company wasn't providing any service of any value. They would only come out, take photos and place ads on free websites. When people responded to the ads, they would notify me and I would have to schedule a time that I could show the property myself (I live 45 minutes away and have a busy schedule).

I am very happy with my choice to go with The Rental Girl. I contacted Missy at The Rental Girl because the property fell into her area. She was very helpful and had a lot of good information for me. She advised me that because the property bordered Julie's area, and because of Missy's current high volume of listings, perhaps Julie would be a better fit for my property. The listing was posted to both their pages, with Julie as the contact person.

I met with Julie at the property to sign the agreement and give her a tour of the amenities. She brought a co-worker (Jen) with her. They were both pleasant and helpful.

Once I signed with Julie, my work was done! She had it advertised within hours and was showing it from day one. She was showing the property to multiple people on an almost daily basis. I estimate she showed it to 50 or so interested parties. I would never have had the time to do that.

Julie was very helpful in finding the best tenant for the property. She not only was interested in a qualified tenant, but also the best fit for the property. She focused on a tenant that liked the property and would be happy there for a long time. My experience is that happy tenants make for happy landlords.

The first couple of days, I was checking in with Julie often to get updates. She always responded to text messages, with thorough and competent answers within 2 or 3 minutes. After a couple of days, I realized that was not necessary because Julie kept me updated several times a week by text or phone.

Epilogue: I had a pleasant experience with everyone involved at The Rental Girl. Julie worked very hard finding applicants, checking credit, calling references and interviewing prospective tenants. She helped me to find the best fit for the property in a reasonable time-frame. She took care of all the details, paperwork and bumps in the road.

I now have a vacancy in Mt Washington and will most likely be contacting The Rental Girl. I look forward to meeting and working with her.

I would recommend Julie AND TheRentalGirl.com to anyone!"

— Jeff B.

"I worked with Missy to rent a vacancy in Hollywood. She was very knowledgeable of the rental market and communicated very well with me to get the best possible renter. She is very friendly and gets things done. I highly recommend her for your next rental."

— Madeleine T.

"The Rental Girl was professional, knowledgeable and very sweet! She was easy-going and extremely easy to work with and agree upon what needed to be done.

This was the PERFECT company (and representative) to help us with what we needed to do in a crazy, hectic, moving time! Thank you!"

— Laura M.

"From the moment I contacted her, The Rental Girl was totally dedicated to serving me and addressing all of my needs regarding my house.

The Rental Girl is charming and friendly. She is extremely thorough, diligent, efficient, and totally knowledgeable about all the areas pertaining to her job. She was always readily available to address all of my concerns. The Rental Girl is the epitome of professionalism.
I had such a lovely and rewarding experience with The Rental Girl that I would not only recommend them to others, but certainly never go to any other myself!
Thank You Rental Girl!!!!!!""

— A. O.

"I have worked with The Rental Girl for over 5 years now renting units in my 4-plex. She is able to get better rents than I could on my own and brings me such high caliber people. I would never do this without her. I'm now working with TRG to buy my next home, too. They are a reliable, expert, and very professional group of people."

— Patty A.

"I have used The Rental Girl twice to rent my duplex in Silverlake. Both times she has been an excellent partner to work with. She is professional, responsive and knowledgeable about the market. She is able to find you the right kind of tenants you are looking for. This was critical for me nice I live in one of the duplex units. The first tenant stayed for almost 3 years and left only because she was getting married. The Rental Girl worked her magic again and advertised, showed, interviewed, screened and qualified the new tenants all within 2 weeks and they moved in the first of the month. It is well worth it for landlords to let The Rental Girl and her team do all the work, document the condition of your property before move-in, do the background checks and provide all of the else paperwork in compliance with city regulations.

I would highly recommend The Rental Girl's services. It is well worth it."

— Guy C.

"If you're like me, looking for tenants on your own can be a disaster! Try doing it while living overseas. Finding the Rental Girl has been a Godsend. She made the whole process easy for me through the technology of face time, Docusign, Dropbox and good old fashion email. The last time I used her, the turn around time was one week to find a fantastic tenant, a process that used to take me weeks or longer just to be sorry later. If you value the property you own and your neighbors and you want to get full market value, you need to call the Rental Girl in your area, you won't be sorry."

— Michael A.

"The Rental Girl, was great. She was very nice and professional. She found me the perfect tenant for my back unit within a week of our initial contact."

— Marlene R.

"The Rental Girl exceeded my expectations. Before The Rental Girl, I was renting my unit on my own and she made some recommendations to get the market rent. Obviously she knows her market. Not only did the place got rented less than two weeks for the market rent, she also got me a tenant with excellent credit that pays on time. If you got a place for rent, please call The Rental Girl. She will get the job done professionally. She will also save you a lot of time, money, and headaches."

— JASMINE H.

"The first time we hired someone to help us find tenants for our place and I was impressed by The Rental Girl's dedication , professionalism and quick results . Right after our first open house we got it rented. She was very thorough with screening applicants and going through the process. All I did was sit and relax while The Rental Girl was doing all the work , so much better from our old ways . Thanks The Rental Girl, you're a supergirl !"

— Venus S.

"Hiring The Rental Girl was the best thing I could've done. She was totally brilliant in how she got my place rented fast. She took photos and made a quick video showcasing my place. Set up an open house for a few hours and voila! My place was rented! She's a brilliant marketer and had great ability to help me choose the right tenant! I was busy relocating to a new job in another state and I was impressed how easy she made it for me."

— Kathy J.

"TRG was fast, efficient and more thorough than I could ever be at finding a qualified tenant. They came in and saved me the time and stress of having to locate a tenant quickly. I am thrilled with the service.

Mandy"

— Mandy P.

"I'm convinced that over the three years I've worked with The Rental Girl, they've have saved me thousands of dollars, hundreds of hours, and my own sanity (priceless). Leave renting to the experts, go on vacation for a week (they can do everything with you via email), and come back to see your units rented to someone better than you could have picked yourself. Love these girls! Oh, and Liz (the owner) is an amazing real estate broker too."

— Corinne T.

"The Rental Girl has her profession down to a craft. From the moment she evaluated our home, she had a game plan. Immediately she gave us references to vendors and service people that cover every aspect of refurbishing a property, each with comments and contact information. The Rental Girl also gave us her opinions on what should be done based on what she was seeing as trends in the market. She then gave us photos of items from bathrooms, kitchens to outdoors, covering every option possible of colors and shapes. It helped us quickly and economically complete the project. Through the search, she was positive, realistic, thorough and composed, finalizing the transaction quickly, a true "Closer"."

— Dan S.

"She was hugely helpful in expanding our rental bandwidth and exposing us to her vast clientele, some of which she had previously worked with. She presented herself in an extremely competent, trustworthy, and professional manner in all aspects of the process of renting units to new tenants. As our company needs her representation, we would use her again in a heartbeat and can recommend her experience and execution without any reservations."

— Tom I.